Privacy Policy

Effective Date: 1st August 2025

Cortex Project Management Solutions Pty Ltd ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information:

Name, job title, and company details
Email address and phone number
Login credentials and account preferences
Project or business data entered into the CortexPM platform
Usage data and device information (via cookies, logs, or analytics)

2. How We Collect Information

We collect information when you:

Create an account or use our services
Contact us via forms, email, or support channels
Visit our website (via cookies or analytics tools)
Provide information through third-party integrations

3. Why We Collect Your Information

We collect and use your information to:

Provide and improve our services
Communicate with you regarding your account, support, or updates
Monitor and improve platform performance and security
Comply with legal obligations

4. Disclosure of Your Information

We do not sell your personal information. We may share your data with:

Service providers (e.g., hosting, analytics, email delivery)
Legal authorities if required by law
Business partners or contractors engaged under confidentiality obligations

All data is stored securely, and third parties must comply with Australian privacy laws or equivalent protections.

5. How We Store and Secure Your Information

Your data is stored on secure servers located in [Australia/region used by your hosting provider, e.g., AWS Sydney].

We use industry-standard safeguards to protect your information, including encryption, access controls, and regular security reviews.

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience, monitor usage, and enhance security. You may disable cookies via your browser settings, but some features may not function properly.

7. Access, Correction & Complaints

You have the right to access and correct your personal information.

To request access, correction, or lodge a complaint, please contact us at:

Email: legal@cortexpm.com.au
Mail: Cortex Project Management Solutions Pty Ltd, 20 Emerald Street, Palmview, QLD, 4553

We aim to respond to privacy-related inquiries within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and notify users where appropriate.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Privacy Officer
Cortex Project Management Solutions Pty Ltd
Email: legal@cortexpm.com.au