Help Center
Find answers, tutorials, and support resources to get the most out of CortexPM
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Help Resources
System Requirements
Technical specifications and troubleshooting guides for optimal performance.
AvailableGetting Started
New to CortexPM? Signing in, your workspace, company settings, team members, roles and permissions.
AvailableUser Guides
Step-by-step guides for every module: estimating, takeoff, job cost, purchasing, contracts, program, site management and more.
AvailableThe Mobile App
CortexPM ONSITE — site sign-in, diaries, defects, timesheets and what each type of user sees.
AvailableVideo Tutorials
Watch step-by-step video guides for common tasks and workflows.
Coming SoonFAQ
Quick answers to frequently asked questions about CortexPM features and usage.
Coming SoonAPI Documentation
Technical documentation for developers integrating with CortexPM.
Coming SoonSupport Channels
Email Support
Get help via email at support@cortexpm.com.au. We typically respond within 24 hours during business days.
AvailableLive Chat
Real-time chat support for quick questions and immediate assistance.
Coming SoonDocumentation Status
Here's where our documentation stands. Everything marked available is live now — no sign-in needed to read it.
System Requirements
Complete technical specifications and troubleshooting guides.
AvailableGetting Started Guide
Step-by-step onboarding for new users.
AvailableModule Documentation
A guide for every CortexPM module, from estimating through to final account.
AvailableMobile App Guide
Everything the app does, for crews, staff, subcontractors and clients.
AvailableVideo Tutorials
Screen recordings for common workflows.
In DevelopmentHelp Us Prioritize
We're building our documentation based on your needs. Help us prioritize by letting us know:
- Which guides would be most helpful for your team right now
- What specific workflows or processes you need help with
- How you prefer to learn (videos, step-by-step guides, etc.)
- Any urgent documentation needs for your projects
Send your suggestions to support@cortexpm.com.au with the subject line "Documentation Priority".
Stay Updated
We're actively developing our help center. Check back regularly for new guides and tutorials as they become available.