System Requirements
To ensure optimal performance and functionality of CortexPM, please ensure your system meets the following requirements. These requirements are designed to provide the best user experience and prevent potential issues.
Minimum System Requirements
🌐 Internet Connection
- Download Speed: Minimum 2 Mbps
- Upload Speed: Minimum 1 Mbps
- Latency: Under 100ms recommended
- Connection Type: Broadband (ADSL, Cable, Fiber)
💻 Device & Hardware
- Device Type: Desktop or laptop computer
- RAM: Minimum 4GB (8GB recommended)
- Storage: 2GB free disk space
- Processor: Dual-core 2.0 GHz or equivalent
🔧 Software & Settings
- JavaScript: Must be enabled
- Cookies: Must be enabled
- Pop-ups: Allow for CortexPM domain
- Screen Resolution: Minimum 1024x768
Browser Compatibility
CortexPM is designed to work with modern web browsers. For the best experience, we recommend using the latest version of your preferred browser.
| Browser | Version | Support Level | Notes |
|---|---|---|---|
| Google Chrome | 90+ | Full Support | Recommended browser |
| Mozilla Firefox | 88+ | Full Support | Excellent compatibility |
| Microsoft Edge | 90+ | Full Support | Great performance |
| Safari | 14+ | Full Support | Mac users recommended |
| Internet Explorer | 11 | Limited Support | Basic functionality only |
| Mobile Browsers | Latest | Limited Support | View-only features |
Mobile & Tablet Support
While CortexPM is primarily designed for desktop use, limited functionality is available on mobile devices and tablets. For the best experience, we recommend using a desktop or laptop computer.
- Mobile Browsers: Basic viewing and simple data entry
- Tablet Browsers: Enhanced mobile experience with some desktop features
- Native Apps: Currently not available (web-based platform)
- Touch Interface: Optimized for mouse and keyboard input
Network & Security Requirements
- Firewall: Allow outbound HTTPS (port 443) connections
- Proxy Servers: May require configuration for corporate networks
- VPN: Compatible with most VPN services
- SSL/TLS: Modern encryption protocols required
Troubleshooting Common Issues
Slow Performance
- Check your internet connection speed
- Close unnecessary browser tabs and applications
- Clear browser cache and cookies
- Update to the latest browser version
Features Not Working
- Ensure JavaScript is enabled
- Check if cookies are blocked
- Try a different browser
- Contact support if issues persist
Connection Problems
- Verify your internet connection
- Check firewall and proxy settings
- Try accessing from a different network
- Contact your IT department if on corporate network
Need Help?
If you're experiencing issues that aren't covered here, our support team is here to help:
- Email: support@cortexpm.com.au
- Phone: 0421 823 326
- Help Center: Visit our help center
💡 Pro Tip
For the best experience, we recommend using Google Chrome on a desktop computer with a stable internet connection. This combination provides optimal performance and access to all features.